Terms and Conditions
Otherwise known as the "fine print"
Payment of a deposit shall be deemed as acceptance of the following terms and conditions by you and on behalf of all persons traveling on the reservation placed by you. Payment also serves as an understanding by you of the supplier's refund charges and cancellations and penalties, in addition to any imposed by Rainbow Voyages.
Payments need to be received by Rainbow Voyages by 4pm Eastern Time, 5 business days prior to the date they are due to the operator. For these purposes a business day is defined as Monday thru Friday, taking into account US legal holidays.
When calculating days for payment or cancellation purposes, if day falls on a weekend, due date would by 4pm eastern time on the Friday preceding the weekend day.
A trip is not deemed confirmed and the trip's price is not final until written confirmation is received from Rainbow Voyages. Credit card purchases are subject to approval by the issuing bank or institution. Billing address must be verifiable and match billing address provided by the institution. Otherwise the transaction can't be processed. Should traveler's form of payment be rejected , there will be a delay in processing your reservation, and the price could possibly change, or the space become unavailable. Should changes occur, the reservation will not be processed without your approval. Such approval assumes client has advised all other travelers for which he/she is placing the reservation of such changes.
Rainbow Voyage's primary method of communication is e-mail, and cannot be responsible for e-mail on the traveler's end.
Rainbow Voyages issues documentation in the sole capacity as agent for the airline, tour company, cruise line, hotels or other suppliers. Rainbow Voyages does not assume the responsibility for the cancellation or substitution of service by the supplier, financial default of the supplier, refunds of unused services to be provided by the supplier, or any obligation, services, or monies not the specific responsibility of Rainbow Voyages.
All tickets, vouchers, and receipts, issued by us on behalf of suppliers, or the suppliers themselves, are subject to the terms and conditions of the suppliers. Rainbow Voyages has no responsibility for any act, omission, or default, whether negligent or otherwise, of any supplier, and cannot be held liable for physical or psychological issues or complications arising from such negligence. Examples of suppliers include, but are not limited to, hotels, car rental companies, excursion operators, airlines, cruise lines, or tour operators. Rainbow Voyages reserves the right to decline a booking.
In the event of material alterations or cancellation by an operator of travel arrangements you purchased for yourself or others, the options for cancellations and refunds are determined by the operator. Reconfirmation of air reservations are required by the passenger 72 hours before the departure of all flights, at which time a local contact should be advised. This is for your benefit, as airline computer errors can and do occur, and are the responsibility of the carrier. Schedule changes and cancellations by any operator or carrier, and any remedies or refunds made, are the responsibility of the operator or carrier.
As travel arrangements are planned in advance, the possibility exists for unavoidable circumstances amounting to "force majeure" such as natural occurrences, riots, and strikes. Rainbow Voyages cannot be held responsible for these events, operational changes made by the operators, or refund of payments.
Operators and hotels are responsible for the accuracy of the services, tariffs, accommodations, service levels and inclusions provided, as referenced in their literature, correspondence, and on their website. Further, Rainbow Voyages is not liable for operators furnishing inaccurate information that is later posted on our website or published in promotional literature. Rainbow Voyages assumes no liability for typos.
Any advice given by Rainbow Voyages regarding entry requirements or visas for a country, or suitability for entry is just that, advice. The passenger is ultimately responsible for obtaining the required documentation and complying with any laws for transport on a carrier and entering a country. The same applies to immunizations. It is the responsibility of the traveler to familiarize themselves with any travel warnings issued by the US Department of State and any foreign countries they may be visiting on their trip.
Regretfully Rainbow Voyages cannot issue any advice regarding how a criminal record, even very old criminal records, will affect your ability to travel. I've read of all sorts of horror stories. Best to contact your lawyer. Some information can be found on the consular information pages of various countries. Cruise lines have their own special rules of carriage. Further, municipalities within the USA have various, and often inconsistent, policies and requirements. Often "cancel for any reason" travel waivers may protect your investment.
Rainbow Voyages has no special knowledge of a supplier's financial condition. Nor is Rainbow Voyages responsible for strikes, disasters, or terrorism. Rainbow Voyages has no knowledge of destination dangers. Client should check the State Department's travel; advisories and the Center for Disease Control's websites. Advice rendered is just that, advice. Relation of same to client does not imply a particular knowledge.
We contract with a network of third-party service providers, including companies, government agencies and individuals, to assist in the running of our trips. We may also recommend external service providers that fall outside the scope of our tours in response to requests for pre-, post- or within-tour assistance. While we endeavour to only use or recommend companies that demonstrate the highest level of service, we cannot guarantee the services provided by third parties and are not liable for any acts, omissions, injury or costs that might arise, nor standards of care that are experienced, in using them. This includes any optional activities undertaken during your tour. You accept that any booking assistance provided to you by Black Sheep, including its guides and representatives, for such activities or services does not make us liable for them in any way. Likewise, should you ask us to book directly any activity, accommodation, or service of your own choosing, we cannot guarantee nor are we liable for the quality of the provider, its services, nor its facilities.
Rainbow Voyages requires that passenger's first, middle, and last names are submitted in writing, along with their sex and date of birth, matching the documentation the passenger will use to travel. Should the traveler choose to effectuate the reservation in another manner with Rainbow Voyages, we are released from liability regarding misspellings or inaccurate information. Airlines and other suppliers can and do charge to revise same.
Rainbow Voyages reserves the right to charge $25 per person, per revision or cancellation in addition to any charges and cancellation fees imposed by operators. Once travel has commenced, traveler understands revisions may not always be possible despite our efforts on your behalf.
Rainbow Voyages is licensed as a business by the city of Philadelphia, with administrative offices located at 1434 West Porter St, Ste 2, Philadelphia, PA, 19145. All services are subject to the laws of the countries in which such services are rendered. Venue for all claims and disputes shall be exclusively in Philadelphia, PA, USA , whose courts using Pennsylvania law shall have exclusive jurisdiction. Damage claims against Rainbow Voyages shall be limited to the value of the particular item in dispute and not any an incidental, consequential, or special damages.
Rainbow Voyages highly recommends you purchase traveler's insurance to protect your travel investment. Without insurance, in case of an incident, you may have to pay out of pocket for medical evacuation, medical care, or other large expenses. Rainbow Voyages offers travel insurance.
Trip cancellation waivers are also available, but they are not insurance. Any questions, just ask. I'm here to help.
Payment of a deposit shall be deemed as acceptance of the following terms and conditions by you and on behalf of all persons traveling on the reservation placed by you. Payment also serves as an understanding by you of the supplier's refund charges and cancellations and penalties, in addition to any imposed by Rainbow Voyages.
Payments need to be received by Rainbow Voyages by 4pm Eastern Time, 5 business days prior to the date they are due to the operator. For these purposes a business day is defined as Monday thru Friday, taking into account US legal holidays.
When calculating days for payment or cancellation purposes, if day falls on a weekend, due date would by 4pm eastern time on the Friday preceding the weekend day.
A trip is not deemed confirmed and the trip's price is not final until written confirmation is received from Rainbow Voyages. Credit card purchases are subject to approval by the issuing bank or institution. Billing address must be verifiable and match billing address provided by the institution. Otherwise the transaction can't be processed. Should traveler's form of payment be rejected , there will be a delay in processing your reservation, and the price could possibly change, or the space become unavailable. Should changes occur, the reservation will not be processed without your approval. Such approval assumes client has advised all other travelers for which he/she is placing the reservation of such changes.
Rainbow Voyage's primary method of communication is e-mail, and cannot be responsible for e-mail on the traveler's end.
Rainbow Voyages issues documentation in the sole capacity as agent for the airline, tour company, cruise line, hotels or other suppliers. Rainbow Voyages does not assume the responsibility for the cancellation or substitution of service by the supplier, financial default of the supplier, refunds of unused services to be provided by the supplier, or any obligation, services, or monies not the specific responsibility of Rainbow Voyages.
All tickets, vouchers, and receipts, issued by us on behalf of suppliers, or the suppliers themselves, are subject to the terms and conditions of the suppliers. Rainbow Voyages has no responsibility for any act, omission, or default, whether negligent or otherwise, of any supplier, and cannot be held liable for physical or psychological issues or complications arising from such negligence. Examples of suppliers include, but are not limited to, hotels, car rental companies, excursion operators, airlines, cruise lines, or tour operators. Rainbow Voyages reserves the right to decline a booking.
In the event of material alterations or cancellation by an operator of travel arrangements you purchased for yourself or others, the options for cancellations and refunds are determined by the operator. Reconfirmation of air reservations are required by the passenger 72 hours before the departure of all flights, at which time a local contact should be advised. This is for your benefit, as airline computer errors can and do occur, and are the responsibility of the carrier. Schedule changes and cancellations by any operator or carrier, and any remedies or refunds made, are the responsibility of the operator or carrier.
As travel arrangements are planned in advance, the possibility exists for unavoidable circumstances amounting to "force majeure" such as natural occurrences, riots, and strikes. Rainbow Voyages cannot be held responsible for these events, operational changes made by the operators, or refund of payments.
Operators and hotels are responsible for the accuracy of the services, tariffs, accommodations, service levels and inclusions provided, as referenced in their literature, correspondence, and on their website. Further, Rainbow Voyages is not liable for operators furnishing inaccurate information that is later posted on our website or published in promotional literature. Rainbow Voyages assumes no liability for typos.
Any advice given by Rainbow Voyages regarding entry requirements or visas for a country, or suitability for entry is just that, advice. The passenger is ultimately responsible for obtaining the required documentation and complying with any laws for transport on a carrier and entering a country. The same applies to immunizations. It is the responsibility of the traveler to familiarize themselves with any travel warnings issued by the US Department of State and any foreign countries they may be visiting on their trip.
Regretfully Rainbow Voyages cannot issue any advice regarding how a criminal record, even very old criminal records, will affect your ability to travel. I've read of all sorts of horror stories. Best to contact your lawyer. Some information can be found on the consular information pages of various countries. Cruise lines have their own special rules of carriage. Further, municipalities within the USA have various, and often inconsistent, policies and requirements. Often "cancel for any reason" travel waivers may protect your investment.
Rainbow Voyages has no special knowledge of a supplier's financial condition. Nor is Rainbow Voyages responsible for strikes, disasters, or terrorism. Rainbow Voyages has no knowledge of destination dangers. Client should check the State Department's travel; advisories and the Center for Disease Control's websites. Advice rendered is just that, advice. Relation of same to client does not imply a particular knowledge.
We contract with a network of third-party service providers, including companies, government agencies and individuals, to assist in the running of our trips. We may also recommend external service providers that fall outside the scope of our tours in response to requests for pre-, post- or within-tour assistance. While we endeavour to only use or recommend companies that demonstrate the highest level of service, we cannot guarantee the services provided by third parties and are not liable for any acts, omissions, injury or costs that might arise, nor standards of care that are experienced, in using them. This includes any optional activities undertaken during your tour. You accept that any booking assistance provided to you by Black Sheep, including its guides and representatives, for such activities or services does not make us liable for them in any way. Likewise, should you ask us to book directly any activity, accommodation, or service of your own choosing, we cannot guarantee nor are we liable for the quality of the provider, its services, nor its facilities.
Rainbow Voyages requires that passenger's first, middle, and last names are submitted in writing, along with their sex and date of birth, matching the documentation the passenger will use to travel. Should the traveler choose to effectuate the reservation in another manner with Rainbow Voyages, we are released from liability regarding misspellings or inaccurate information. Airlines and other suppliers can and do charge to revise same.
Rainbow Voyages reserves the right to charge $25 per person, per revision or cancellation in addition to any charges and cancellation fees imposed by operators. Once travel has commenced, traveler understands revisions may not always be possible despite our efforts on your behalf.
Rainbow Voyages is licensed as a business by the city of Philadelphia, with administrative offices located at 1434 West Porter St, Ste 2, Philadelphia, PA, 19145. All services are subject to the laws of the countries in which such services are rendered. Venue for all claims and disputes shall be exclusively in Philadelphia, PA, USA , whose courts using Pennsylvania law shall have exclusive jurisdiction. Damage claims against Rainbow Voyages shall be limited to the value of the particular item in dispute and not any an incidental, consequential, or special damages.
Rainbow Voyages highly recommends you purchase traveler's insurance to protect your travel investment. Without insurance, in case of an incident, you may have to pay out of pocket for medical evacuation, medical care, or other large expenses. Rainbow Voyages offers travel insurance.
Trip cancellation waivers are also available, but they are not insurance. Any questions, just ask. I'm here to help.
