Terms and Conditions
Otherwise known as the "fine print"
Rainbow Voyages does not issue airline tickets. We always suggest that you buy from the airline. We will be happy to assist you planning your flight arrangements.
Should you recieve tickets from Rainbow Voyages as part of a package, they will have been issued by the airline, if the airline owns the tour operator, as in thwe case of American Airlines Vacations or Delta Airlines Vacations, or by a tour operator such as Apple Vacations. Only the airline or tour operator can make changes to the reservations. Further we can't overide any decisions they make over what flights you may be re-accomadated on in the case of an irregular operation. We suggest travel insurance.
Payment of a deposit shall be deemed as acceptance of our terms and conditions by you and on behalf of all persons traveling on the reservation placed by you. Payment also serves as an understanding by you and those traveling of the supplier's refund charges and cancellations and penalties, in addition to any imposed by Rainbow Voyages.
Payments need to be received by Rainbow Voyages by 4pm Eastern Time, 3 business days prior to the date they are due to the operator unless otherwise advised. For these purposes a business day is defined as Monday thru Friday, taking into account US legal holidays.
When calculating days for payment or cancellation purposes, if day falls on a weekend, due date would by 4pm eastern time on the Friday preceding the weekend day.
A trip is not deemed confirmed and the trip's price is not final until written confirmation is received by Rainbow Voyages. Credit card purchases are subject to approval by the issuing bank or institution. Billing address must be verifiable and match billing address provided by the institution. Otherwise the transaction can't be processed. Should traveler's form of payment be rejected , there will be a delay in processing your reservation, and the price could possibly change, or the space become unavailable. Should changes occur, the reservation will not be processed without your approval. Such approval assumes client has advised all other travelers for which he/she is placing the reservation of such changes. Cardholder must be willing to provide a copy of a current driver's license with a picture. Note however that some suppliers may have more stringent requirements.
Rainbow Voyage's primary method of communication is e-mail, and cannot be responsible for e-mail issues on the traveler's end. For purposes of these terms and conditions, texting is not considered e-mail.
Regretfully Rainbow Voyages cannot issue any advice regarding how a criminal record, even a very old criminal records, will affect your ability to travel. Best to contact your lawyer. Some information can be found on the consular information pages of various countries. Cruise lines have their own special rules of carriage. To avoid any confusion you must contact them directly for their rules and approval to travel. If you are changing planes in another country, you must comply with that countries laws. This applies even for a transfer, and even if you are considered "in transit." Further, municipalities within the USA have various, and often inconsistent, policies and requirements. Often "cancel for any reason" travel waivers may protect your investment.
Rainbow Voyages requires that passenger's first, middle, and last names are submitted in writing along with date of birth and nationality. It must match the documentation the passenger will use to travel. Should the traveler choose to effectuate the reservation in another manner with Rainbow Voyages, we are released from liability regarding misspellings or inaccurate information. Airlines and other suppliers can and do charge to revise same. Your passport normally must be valid six months beyond your intended date of return.
Rainbow Voyages reserves the right to charge $25 per person, per revision or cancellation in addition to any charges and cancellation fees imposed by operators. Once travel has commenced, traveler understands revisions may not always be possible despite our efforts on your behalf.
Rainbow Voyages' administrative offices are located at 2301 Tremont St, H305, Philadelphia, PA, 19115.. All services are subject to the laws of the countries in which such services are rendered. Venue for all claims and disputes shall be exclusively in Philadelphia, PA, USA , whose courts using Pennsylvania law shall have exclusive jurisdiction. Damage claims against Rainbow Voyages shall be limited to the value of the particular item in dispute and not any incidental, consequential, or special damages.
Rainbow Voyages highly recommends you purchase traveler's insurance to protect your travel investment. Without insurance, in case of an incident, you may have to pay out of pocket for medical evacuation, medical care, or other large expenses. Rainbow Voyages offers travel insurance.
Trip cancellation waivers are also available, but they are not insurance. Any questions, just ask. I'm here to help.
Linking Policy and Endorsement: This site may include useful hypertext links or pointers to information created and maintained by others. We provide these links and pointers solely for your information and convenience. When you select a link to an outside website, remember that you’re leaving this website and are subject to the privacy and security policies of the owners/sponsors of the outside website. When you leave this website, remember that Rainbow Voyages -
Rainbow Voyages does not issue airline tickets. We always suggest that you buy from the airline. We will be happy to assist you planning your flight arrangements.
Should you recieve tickets from Rainbow Voyages as part of a package, they will have been issued by the airline, if the airline owns the tour operator, as in thwe case of American Airlines Vacations or Delta Airlines Vacations, or by a tour operator such as Apple Vacations. Only the airline or tour operator can make changes to the reservations. Further we can't overide any decisions they make over what flights you may be re-accomadated on in the case of an irregular operation. We suggest travel insurance.
Payment of a deposit shall be deemed as acceptance of our terms and conditions by you and on behalf of all persons traveling on the reservation placed by you. Payment also serves as an understanding by you and those traveling of the supplier's refund charges and cancellations and penalties, in addition to any imposed by Rainbow Voyages.
Payments need to be received by Rainbow Voyages by 4pm Eastern Time, 3 business days prior to the date they are due to the operator unless otherwise advised. For these purposes a business day is defined as Monday thru Friday, taking into account US legal holidays.
When calculating days for payment or cancellation purposes, if day falls on a weekend, due date would by 4pm eastern time on the Friday preceding the weekend day.
A trip is not deemed confirmed and the trip's price is not final until written confirmation is received by Rainbow Voyages. Credit card purchases are subject to approval by the issuing bank or institution. Billing address must be verifiable and match billing address provided by the institution. Otherwise the transaction can't be processed. Should traveler's form of payment be rejected , there will be a delay in processing your reservation, and the price could possibly change, or the space become unavailable. Should changes occur, the reservation will not be processed without your approval. Such approval assumes client has advised all other travelers for which he/she is placing the reservation of such changes. Cardholder must be willing to provide a copy of a current driver's license with a picture. Note however that some suppliers may have more stringent requirements.
Rainbow Voyage's primary method of communication is e-mail, and cannot be responsible for e-mail issues on the traveler's end. For purposes of these terms and conditions, texting is not considered e-mail.
Regretfully Rainbow Voyages cannot issue any advice regarding how a criminal record, even a very old criminal records, will affect your ability to travel. Best to contact your lawyer. Some information can be found on the consular information pages of various countries. Cruise lines have their own special rules of carriage. To avoid any confusion you must contact them directly for their rules and approval to travel. If you are changing planes in another country, you must comply with that countries laws. This applies even for a transfer, and even if you are considered "in transit." Further, municipalities within the USA have various, and often inconsistent, policies and requirements. Often "cancel for any reason" travel waivers may protect your investment.
Rainbow Voyages requires that passenger's first, middle, and last names are submitted in writing along with date of birth and nationality. It must match the documentation the passenger will use to travel. Should the traveler choose to effectuate the reservation in another manner with Rainbow Voyages, we are released from liability regarding misspellings or inaccurate information. Airlines and other suppliers can and do charge to revise same. Your passport normally must be valid six months beyond your intended date of return.
Rainbow Voyages reserves the right to charge $25 per person, per revision or cancellation in addition to any charges and cancellation fees imposed by operators. Once travel has commenced, traveler understands revisions may not always be possible despite our efforts on your behalf.
Rainbow Voyages' administrative offices are located at 2301 Tremont St, H305, Philadelphia, PA, 19115.. All services are subject to the laws of the countries in which such services are rendered. Venue for all claims and disputes shall be exclusively in Philadelphia, PA, USA , whose courts using Pennsylvania law shall have exclusive jurisdiction. Damage claims against Rainbow Voyages shall be limited to the value of the particular item in dispute and not any incidental, consequential, or special damages.
Rainbow Voyages highly recommends you purchase traveler's insurance to protect your travel investment. Without insurance, in case of an incident, you may have to pay out of pocket for medical evacuation, medical care, or other large expenses. Rainbow Voyages offers travel insurance.
Trip cancellation waivers are also available, but they are not insurance. Any questions, just ask. I'm here to help.
Linking Policy and Endorsement: This site may include useful hypertext links or pointers to information created and maintained by others. We provide these links and pointers solely for your information and convenience. When you select a link to an outside website, remember that you’re leaving this website and are subject to the privacy and security policies of the owners/sponsors of the outside website. When you leave this website, remember that Rainbow Voyages -
- does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on a linked website
- does not endorse the organizations sponsoring linked websites, and we do not endorse the views they express or the products/services they offer
- cannot authorize the use of copyrighted materials contained in linked websites. Those who provide comments are responsible for the copyright of any content they provide
- is not responsible for transmissions users receive from linked websites
- does not guarantee that outside websites comply with Section 508 (Accessibility Requirements) of the Rehabilitation Act
1. Agent for Suppliers: Rainbow Voyages acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary or confirmation (“Suppliers”). We are not responsible for the acts or omissions of the Suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. We have no special knowledge regarding the financial condition of the Suppliers and no liability for recommending a trip credit in lieu of a refund.
2. Risks of Travel and Release: We assume no responsibility for and shall not be liable for the acts or omissions of any party not under our control, or any acts of God, unsafe conditions, terrorism, health hazards including pandemics, illnesses, weather hazards, or the suitability for a disabled person of any portion of any trip. We have no special knowledge of dangers during travel or at destinations. For information related to such dangers, we recommend going to the State Department travel website at www.travel.state.gov, click on "Find International travel Information” then click on "Country Information", and fill in the name of the destination country. For medical and health information, we recommend going to the Centers for Disease Control website at www.cdc.gov/travel, then click on “Destinations” and scroll to the name of the destination country. It is your personal decision to travel, and you are doing so with full knowledge of current travel recommendations and travel restrictions with regards to the risks of COVID-19. YOU HEREBY EXPRESSLY ASSUME ALL OF THESE RISKS AND DANGERS, AND YOU HEREBY EXPRESSLY AGREE TO FOREVER RELEASE, DISCHARGE AND HOLD US, AND OUR AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, ASSOCIATES, AFFILIATED COMPANIES, GUIDES, GROUP LEADERS, AND SUBCONTRACTORS HARMLESS AGAINST ANY AND ALL LIABILITY, ACTIONS, CAUSES OF ACTIONS, SUITS, CLAIMS, AND DEMANDS OF ANY AND EVERY KIND AND NATURE WHATSOEVER WHICH YOU NOW HAVE OR WHICH MAY HEREAFTER ARISE OUT OF OR IN CONNECTION WITH THESE RISKS AND DANGERS
3. Vaccination Requirements and Other Rules: We have no responsibility for COVID-19-related requirements that travel suppliers and governments may impose from time to time, such as required vaccinations, health affidavit forms, COVID-19 screenings prior to departure or upon arrival, face coverings, or quarantines. For the latest COVID-19 government travel regulations, we recommend going to IATA’s website at https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm. For the latest travel supplier rules, check the website of each supplier, and keep checking because these rules are constantly changing, and we are not responsible for those changes.
4. Other Foreign Entry Rules: You assume full and complete responsibility for checking and verifying any and all passport, visa, or other entry requirements of your destination and your connecting points, and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination. Many countries require your passport to be valid for six months or more after your date of entry. Some countries will not admit persons convicted of a crime. Some countries require both parents’ consent for minors to travel.
5. Fees and Price Drops: You agree to pay the travel planning, change, and other fees at www.rainbowvoyages.com/fees. All of our fees are non-refundable. If a Supplier drops the price of a trip after booking, we will try to assist you with rebooking if the Supplier allows it, and a fee may apply. We do not guarantee any refunds or successful rebooking.
6. Price Increases: Travel arrangements involving airline and cruise components are subject to Suppliers’ supplemental price increases that may be imposed by the supplier and/or government, even after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms.
7. Insurance: For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. Please note that, unless you buy a cancel-for-any-reason policy, most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. No representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. You agree to hold us harmless for your election not to purchase travel insurance or for any denial of claim by travel insurer as it relates to COVID-19 or any other claim under the policy.
8. Credit Card Merchant: We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased. However, if we are the credit card merchant, our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers. If the Suppliers do not provide the services, your only recourse would be against the Suppliers, and you agree not to initiate a chargeback against us.
9. Claims Deadline and Exclusive Jurisdiction: You agree to present any claims against us within 30 days after your trip ends and to file suit within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year. You hereby submit to agree that the courts in Philadelphia, PA will be the exclusive jurisdiction for all claims brought by you or us, and you her the personal jurisdiction of those courts. © 2021 Law Offices of Mark Pestronk, P.C.